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    I can agree with you Bob.When I was Portfolio for housing I dreaded Thursday's as someone would go to the press and all facts were not known .I agree with you the portfolio holder should be involved.The officers at DDC would often say to me "Wish you didn't see things from bus windows "" In the old days you could speak to the maintence team direct ,I think they dreaded me walking along the corridors but I would ask for explanations and usually they were given.I knew every estate like the back of my hand and you only get knowledge by visiting not tapping at a key board.I went out with the officers and regularly toured the estates ,as I hated calling them.The tenants did not want new names so estates they are called.In my simplistic view of life you should not be able to tell who owns their house or whether they are tenants.

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