The post you are reporting:
Luckily for me Roger, and I suspect others, there are two car hire companies inside the Eastern Docks, `AVIS` and `ENTERPRISE`. Why lucky? Because the other week, I had a car booked online with Avis 2 weeks in advance. When I got there, after walking from the bus at Pencester, it was 09.30, and my car was booked for 10.00. I was early just in case it was ready. I`m not going through every detail to bore the pants off everyone on here, but at 11.20, after sitting down there and asking where the F... is the car for the fourth time, the young man of foreign origin was on the phone and able to offer me one of two cars now available, BOTH AT MAIDSTONE!!! Now listen to this, he offered all expenses to me if I wished to travel up there on the train to get it!! As you can see, my blood is boiling which is why I haven`t mentioned it on here before. I got an instant refund, an apology after waiting over 2 hours, and crossed the reception hall to Enterprise car rental who had one available, and saved the day. During the time I waited, a lady in her 50s maybe, wearing Avis uniform said to the Avis man behind the counter, "we`re gonna lose all these customers". I`m not the only one apparently to find that Avis is crap. In fact, while I`m bubbling up, I ought to get on the phone and ask them when they`re going to ask me why I cancelled the contract.
