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I have heard the kerfuffle and taken part in the odd discussion on this topic over the last week or so.
So, I shall have to begin here at the end.
The fault here lies almost entirely with the train operating company. The actions, or more correctly inactions, of their employee brought this sorry incident to where it is now.
The 'Big Man', did enquire of the Guard if he could assist and was granted leave to do so. Mr. Pollock (the big man) is in some small difficulty in that his actions may not be viewed as reasonable in the circumstances, for the young man could have been escorted off the train without being thrown at the platform, or struck. (as may be the case)
The automatically condemned fraudster had been to Edinburgh to sit an exam, he claimed and claims to have bought a return. I have looked into this and found that a day return costs all of £2 or so over and above the cost of a single.
It CANNOT be right that the way to deal with this problem was to abandon all corporate responsibility and throw it open to the other passengers to deal with.
I have heard that the correct way to deal with this situation was for the train to continue on it's way and for the Guard to phone ahead and for the Transport Police to be at the next station.
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