Just in case the company bother to read the thread I will re-post Penny's earlier post.
....................I did email Southeastern and this is part of the reply that came today.
Result!
"Regarding your concerns about the condition of the bridge steps, I can confirm that these are being cleaned today and I have confirmed this information with the Station Chargeman.".........................
Somebody is lying
, so disciplinaries should definitely be enforced.