Has Dickens Corner changed hands recently? I don't get out much but thought I would treat myself to a well-earned coffee break this afternoon and went to Dickens Corner - haven't been there for ages. Went in all smiles, looking forward to a solo break. Well, not only did the girl behind the counter serve me the cake with her bare hands - hands that had just cleared the tables and hadn't been washed between that and serving my cake - but the coffee I was looking forward to (big billing in the window, all about how fab the coffee is) was so disappointing. And another girl was sweeping up while I had the coffee and cake (dust flying about) and between them they looked as if they would rather be anywhere but there!!! It was not what I was expecting, and certainly when I have been in before (it is so infrequent) it has been much better. I am hoping it was just an off day?
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,942
bern;
it hasn';t changed hands the owner is not always in the shop but usually good service.
the owner very good.
shame about that.
few nice cafe's around that area now
get a nice cup of chalie lee and a bacon roll £1-50 around the corner
lovely jubbly
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Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,895
Bern, I have never been there and unless it changes for the better I doubt I ever will after your experience.
In so many places I often wonder if staff ever get training on how to treat their customers. So many shops could learn so much from Marks and Spencer and Morrisons on how to behave towards their customers.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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I agree - those shops seem to have customer service worked out! I have to say I genuinely don't get out much so it is only the odd visit to Dickens Corner, and I haven't been there for a long time - but it was disappointing. The girls serving were very young..........perhaps just a bit of education from the proprietor would be enough? Certainly what was on offer today wasn't worth the prices. I say, let's hope it was just an off day.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,942
bern;
all i will say is the owner usually has a watchful eye on his staff, have been there few times always got good service.
yes jan morrisons staff certainly go the extra mile which makes so much of a difference
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howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
normally see the owner in the square having a smoke most days, thought i saw him yesterday.
maybe he had a day off and the staff relaxed?
agree about m and s and morrions, both superb service from staff.
Oh what a let down to hear that Bern i rarely go in there cie la vie more my fave nowadays or costa but i would love to see a starbucks down here
Guest 711- Registered: 1 Mar 2011
- Posts: 194
Melissa, I saw an advert in the Dover Express today for the new coffee shop at the Dover Marina Hotel which has just opened and serves Starbucks coffee and 16 varieties of ice cream.
Ross Miller
- Location: London Road, Dover
- Registered: 17 Sep 2008
- Posts: 3,707
oh no not Starbucks - awful coffee - their espresso is over roasted and generally tastes burnt
"Dream as if you'll live forever. Live as if you'll die today." - James Dean
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While loving someone deeply gives you courage" - Laozi
Guest 694- Registered: 22 Mar 2010
- Posts: 778
Erm.. not that many of you are in the vicinity really early, but you shall find me most mornings having a bacon sandwich and a cuppa in the place around the corner between 8 and 9am....
good little place to have a catch up, and they do this great sandwich called the Dave... named after a regular..
now i wonder what sandwich i will get as mine...
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,942
jennie
think i mentioned that place in an earlier posting
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howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
i am intrigued to know what a "dave" sandwich is. hopefully nobody of that name has gone missing locally.
Guest 694- Registered: 22 Mar 2010
- Posts: 778
We did indeed Keith.. one and the same place
Howard, from what i remember... its a chicken, bacon, mayo and salad sub.. but it doesnt last long. i bascially inhale it!!
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
definitley not changed hands the bossman was there this morning.
jenni
that does sound good, i will have to give it a try.
I really like the little cofee bar around the corner , in the old Miles and Barr shop , if you go in feeling miserable you certainly dont when you come out
OOH Sue im soo there !!! if anyone needs me you know where i will be after that little marval of news
