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    going off topic a regular ocurrence nowadays seems to be not to reply to e mails or letters.

    in the past companies had standard letters ready with phrases like "duly noted", full consideration", "regret to advise" etc etc.

    nowadays with e mails it is even easier, just press reply then spend 10 seconds typing something along the lines of "at this moment in time we would not be in a position to further this matter".

    no excuse for not replying to people.

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