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  Roger, I have to disagree with you. Members do not come armed with reams of notes from the officers and the advantages of a history of supporting paperwork, discussions etc.. They also do not have the advantage that councillors have of asking more questions through the chairman and of the officers. When a member of the public speaks they only have those three minutes to explain the question that, as you say, the councillors have printed on their agenda's.
  Any councillor that says they have never ignored an item while reading ahead on the agenda to the items that interest is deluding themselves. We have all done it. This is not so bad when it is a council item that has been around the houses but is inexcusable when a member of the public has taken the trouble to present a case.

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