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    Missing the point, people. It is the skill of the council reps to get the best out of their audience, and as Chris P rightly says, if a member of the public has asked to speak s/he should damn well be heard. It may be irritating, it may be transparently manipulative, but my experience (vicariously) has been that council reps are process driven and miss the point of the exercise, which should be to hear what their voters are saying, and importantly, respond.

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