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  Agreed Howard but I hate it when an organization is discredited 'en bloc' because they have had problems in one particular area. It is very hurtful to read negative comments when you have just completed a days work struggling with a variety of issues, often encountering red tape which stops you getting a positive solution. I'm sure that if you were to survey council officers they would be equally,if not more so, as frustrated as the man on the street!

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