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    Update

    This lady will be speaking to CEO and Director of EKH shortly so looks like things are moving ahead at last after a 3year battle minus one year due to her ill health, but she kept going.

    Few things she has seen changes for since last year and got changed:
    How EKH deal with tenants SAR.
    How EKH take notes (they were not taking notes of meetings or phone calls when they should have at all basically)
    Referrals EKH made of tenants by EKH (were making referrals without a tenant knowing about it)

    Her complaints incurred all staff training in Data Protection, safeguarding, dealing with ASB.



    She is still fighting the 24hr notice for tenants.

    The above effects thousands of tenants so she done a good job and she is not staff but a tenant!

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