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    She is now at Ombudsman level and no EKH wont cooperate as ICO are finding it extremely difficult for EKH to answer to investigations and been at over half a year and complaints mounting up. However, her simple request for DDC and EKH agreement on 24hr should NEVER have gone to Ombudsman. If they cannot sort a legal issue in an agreement THEY MADE in first instance how can anyone else sort it?? Why should anyone else sort it ??? It is a simple thing bought to their attention ICO made their opinion of this they have legal solicitors, so what is this saying about EKH making this lady go through the stress and her time of going through Ombudsman. Now thats the point, this lady is very ill as it is with EKH contributing to that day in day out. Not answering her complaints and ignoring her emails with ICO struggling with investigations since last year and if when and if contact is made does not solve the problems. Its a very big case button ICO have said they never seen anything like this.

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