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Recently saw some customer satisfaction stats for Amazon 86.6% Source:
http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/12109854/The-companies-with-the-best-customer-service-in-the-UK.html
NHS 65% source:
https://www.theguardian.com/society/2015/jan/29/british-social-attitudes-survey-satisfaction-nhs-gp
We are all short-sighted if we think that Amazon are really trying to make a difference to us, our communities and our society.
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