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In addition to seeing a loved one very ill, to have to make continual complaints about their care must be very exhausting, but it obviously can have some success after persistence - well done Bern, our sympathies are with you.
When something is wrong, it can take a lot of effort (and distress) to get it put right but we should all take heart and persist where at all possible until things are improved. And they often can be!
Over thirty years ago I had the most appalling treatment in hospital when our son was born and conditions were dreadful, no spare bed, shortage of nurses (Bank Holiday), glass jar I was given for a sample had a big chunk of glass out of it, and I have never seen such filthy toilets anywhere... the drip I was put on to be induced did not work and husband 'fiddled' with it all night.
In the morning the consultant was extremely angry and asked who had prepared me for the birth. After the op I was very ill and asked a nurse if I was going to die... I was told "I don't know" very forcibly !!! There was no reassurance or comfort.
Noticing (every morning) cockroaches on the floor if I mentioned to the nurse she always said "So what??"
I was not washed for over a week (and it was very hot weather) ...
When I got home (had a kidney infection for 6 weeks afterwards and a lot of pain), I wrote a complaint to the hospital.
A friend who knew the person dealing with the letter at the hospital came up to see me and gave me a lecture on "You have no right to complain".
It was very distressing at the time and I felt I was the one at fault .... I felt too ill and weak at the time to object.
Thank goodness making a complaint is much easier now.
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