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Last night after finishing a stage in my Tamiya Spitfire kit I had a look through what will be my next project - an Airfix 1:48 Seafire Mk XVII and found a piece missing from the kit.
I emailed them this morning at 7am, received an acknowledgement and at 8.30 received another email to say that the missing piece is in the post. Astonishing service, well done Airfix/Hornby - what with the way they have really improved on the standards of their new mould kits, bringing them up to Tamiya levels of fit and accuracy this is one British company going from strength to strength.
Compare that to Tamiya - a great kit maker but if you get the same thing with them (very rare...)it is a nightmare and very costly.
Should add, they are a local company as well, of course - over in Thanet!
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