Pleasantly surprised,  email logged in at 18.40 :-
Dear Terry
 
Thank you for your email regarding an uneven pavement.
 
Your request has been logged and allocated to the appropriate team within Kent County Council Highways & Transportation.
 
You are able to track the status of your request by clicking on the following link:
 
www.kent.gov.uk/khsfaults
 
For any further communication regarding your query please quote this reference number: 17915852.
 
Kind regards
 
Mark
 
Customer Service Advisor