Pleasantly surprised, email logged in at 18.40 :-
Dear Terry
Thank you for your email regarding an uneven pavement.
Your request has been logged and allocated to the appropriate team within Kent County Council Highways & Transportation.
You are able to track the status of your request by clicking on the following link:
www.kent.gov.uk/khsfaults
For any further communication regarding your query please quote this reference number: 17915852.
Kind regards
Mark
Customer Service Advisor