The post you are reporting:
Gary that is disgraceful , don't worry about people getting into trouble , if that is the state he is in them someone SHOULD get into trouble . First step ring the PALS office asap tomorrow register your complaint asap ask for the name of the Hospital complaints manager and write clearly stating your issues , keep a copy of any and everything , from now on take a note of everyones name who you meet or talk to , also , and thisis very important get your FIL to sign a letter clearly stating that he gives you permission to access his hospital notes then get PAls to tell you how you can obtain a copy , there may be a small charge for this , ensure you request and obtain a full copy of his notes that cover this and any other admissions .
Prepare and have a list of questions you want anawering , another letter which states that he gives you permission to act in his behalf is also vital , as he will be too tired /ill to do this himself .
If I can be of any help in this matter please get in contact , give him my very best regards .
PS
Write to your MP and also the MP in whos constituency the QEQM is . Follow the complaints procedure to the letter and keep a record and point out every time the QEQM fail to follow thier own policy and procedures ( because they will )