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    It's that Thinking Outside The Box attitude that we need. Part of the role of local reps is to think ahead properly, not just economically. Having plans A, B,C and D in readiness in order to respond to events and occurences is a vital part of management, and unfortunately it is not glaringly evident locally. The function and performance of shops and services are as important as their value for money, and we need some creative thinking from our local reps.

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