Costa Coffee - oh dear!

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11 November 2007

A busy day...first The Remembrance Sunday ceremony, then a late lunch with Doverforum Dick and Daughter, then being forced at gunpoint by said daughter around the town centre shops on a spendspree, a daughter who is a past master at subjecting my poor unfortunate credit card to extreme cruelty. The credit card tries hard and often to get out of my pocket and make a run for it...but so far hasnt managed ever to escape.

Anyway enough of my woes and miseries...so in an effort to cheer me up, following the loss of a small fortune, daughter BB suggests a trip into Costa Coffee. She had a soft drink and I tried a hot chocolate as a reviver but it wasnt a good one as these things go. But my whinge is this ...this is supposed to be a highly slick professional outfit, coming to town with a considerable reputation, yet it looked awful today....every single table, I kid you not, every single table had heaps of used dishes on it. There was not a free table to be had, without a load of unwashed dirty crockery festering away on top of it. I am not talking about just one or two or even three tables here but ALL of them. So without an option we had to sit down amongst the crockery. Great shame. We pushed the dirty dishes out of the way and sat down chatting over the heaped unwashed crockery. Doesnt half put you off...... sigh...its not cheap in there either! Not much good therefore on the customer care front.

howard mcsweeney1 wrote:
you may have answered your own question here, after the remembrance day service?

i suspect that the management made plans for a normally quiet sunday, but of course, there were many more people in town than normal.
we went to de braddelei for a cuppa, absolutely packed out.
Guest 640 wrote:
Im talking though Howard about late in the day , it was around 3.30pm and was considerably quieter.
Guest 641 wrote:
That's bad, if there is anything that puts me off using a cafe it is a cluttered table, the one thing that I have noticed with francises like this is that they are always on the ball, constantly clearing up, Oh Dear.
keith, Dover wrote:
Paulb
I also last week called into costa during the day it wasn't packed but it was expensive, tables were full and cluttered

nice once though an elderly lad was helped to her table with her tray by an assistant

so it wasn't all bad
Guest 656 wrote:
It's great to have such an array of ever expanding cafe's on the lines of the continent, with Costa, C'est La Vie and La Salle Verte etc, etc. Unfortunately a few are closed on Sunday's, maybe they should think of opening on special days like Remembrance Sunday, which would be good for all.
Guest 640 wrote:
Its quite clear that Costa Coffee need to offer somebody local a job clearing the dishes and washing up. Its not a top notch job by any means but Im sure someone would be happy with it...and so would the customers clearly..yes it would obviously benefit the customers.
keith, dover wrote:
Have to say having visited this establishment, I did last week visit an establishment close to Deal Town hall and the price was half of that of costa.
k
keith, dover wrote:
and the service in Deal twice as good as well