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    Help! My laptop runs on Vista and has decided to shut me out by not accepting my password. It starts up as normal, I type in my password and get the following message - The User Profile Service service failed the logon. User profile cannot be loaded. I have tried a few things from the handbook (useless item that it is) going to the auto repair page and trying various different options but nothing works and I cannot get past the password screen, any ideas anyone?
    Oh yes, anyone got a phone number for Big Dave?
    Thanks guys!
    Phil.

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